Privacy Policy / Politika privatnosti
English Version At Honare, owned by Ozona Selected Naturals d.o.o., we value your privacy. This policy explains how we handle your data.
- Data Collection: We collect your name, address, and email only to process your orders.
- Security: Your payment information is processed securely via 2Checkout/Verifone. We do not store your credit card details.
- Cookies: We use cookies to improve your shopping experience on our website.
Srpski jezik U Honare, u vlasništvu Ozona Selected Naturals d.o.o., cenimo vašu privatnost.
- Prikupljanje podataka: Prikupljamo vaše ime, adresu i email isključivo u svrhu obrade vaših porudžbina.
- Bezbednost: Vaše informacije o plaćanju se obrađuju putem 2Checkout/Verifone sistema. Mi ne čuvamo podatke o vašim karticama.
Return & Refund Policy / Povraćaj sredstava
English Version We want you to be completely satisfied with your handmade soaps.
- Returns: You have the right to return any unused product in its original packaging within 14 days of receipt.
- Refunds: Once we receive the item, we will issue a full refund to your original payment method.
- Shipping for returns: The customer is responsible for return shipping costs unless the product arrived damaged.
Srpski jezik Želimo da budete potpuno zadovoljni našim sapunima.
- Povraćaj: Imate pravo da vratite neotpakovan proizvod u originalnom pakovanju u roku od 14 dana od prijema.
- Refundacija: Nakon što primimo proizvod, izvršićemo povraćaj novca na vašu karticu.
- Troškovi: Kupac snosi troškove poštarine za povraćaj, osim u slučaju da je proizvod stigao oštećen.
Shipping Policy / Dostava
English Version
- Regions: We ship to Montenegro, Serbia, Bosnia and Herzegovina and internationally.
- Delivery Time: Orders are processed within 2 days. Delivery takes 3-7 business days.
- Shipping Rates: Rates are calculated at checkout based on your location.
Srpski jezik
- Regioni: Šaljemo u Crnu Goru, Srbiju, Bosnu i Hercegovinu i ostale zemlje.
- Vreme dostave: Porudžbine se obrađuju u roku od 2 dana. Dostava traje 3-7 radnih dana
